Health Program — Travel

Healthcare That Crosses Borders Because Your Workforce Does Too

The only bilingual telehealth platform with continuous US + Mexico coverage — and the only one that covers H-2A agricultural workers before they arrive in the United States.

<6 min

To connect with a health professional, US or Mexico

90%

Of MiSalud consults conducted in Spanish

No

Other telehealth platforms with H-2A pre-departure coverage in Mexico

An agricultural worker on a video health consult while traveling

Healthcare That Crosses Borders

Most employers don't see the problem until a delayed worker stalls operations. By then, it's already expensive. MiSalud's Cross-Border Travel program intervenes before a forgotten prescription at the border becomes a medical emergency — and before a gap in international coverage turns into an avoidable, costly delay to your season.

78%

Of US agricultural workers identify as Latino or Hispanic

6%

Of US physicians speak Spanish

35%

Of MiSalud users would have missed work without access

23%

Would have gone to the ER without MiSalud access

56%

ER/urgent care diversion rate across MiSalud programs

A worker using a phone for cross-border telehealth

What Employers and Members Are Saying

Real outcomes from MiSalud's travel program participants and the employers who offered it.

"

I was in Sinaloa visiting family and ran out of my blood pressure medication. I called MiSalud and within 10 minutes had a prescription and the address of a pharmacy nearby. I didn't miss a single dose — and I didn't have to cut my trip short.

👩

Marco R. MiSalud Travel member · Agricultural worker

Clinical outcome: Cross-border prescription for hypertension medication. Filled within 2 hours. No ER visit. No missed work.

How It Works

Cross-Border Coverage

Active in US and Mexico simultaneously, no coverage gap when crossing border, H-2A workers covered pre-departure in Mexico, all employment statuses eligible

Medical Care

Any medical concern, any location, US-licensed physicians, prescriptions valid both countries, pharmacy referral with discounts

Mental Health

Stress and anxiety while traveling, immediate Mental Health Program access anywhere, migratory grief and family separation support

Medications

Prescription refills if forgotten/lost, pharmacy locations and discounts in both countries, no appointment needed

4-Step Program Journey

1 Open App or Call

From anywhere in US or Mexico; no need to find a local provider

2 Connect in <5 minutes

Video, phone, or chat; no on-hold, no English navigation barrier

3 Care Delivered

Medical, MH, or prescription support by US-licensed physician, in English and Spanish

4 Pharmacy Referral

Nearest pharmacy in US or Mexico with discount access identified

📹 Video Consults

📞 Phone Calls

💬 Chat / SMS

🌐 Spanish & English

⏱ 24-min avg · vs. 13–15 min industry

Prescription capability

Measurable Outcomes

35%

Would have missed work without MiSalud access

23%

Would have gone to the ER without MiSalud access

Cross-Border Differentiators

H-2A Pre-Departure

Can begin coverage for H-2A workers in Mexico before US departure. Zero other telehealth platforms offer this.

Pharmacy Network Both Countries

Tells members exactly where to fill prescriptions with discounts, in both the US and Mexico. Care loop is complete.

24-Minute Average Consult

vs. 13–15 minutes industry standard. Depth of engagement matters when a worker needs care in an unfamiliar place.

Mental Health Anywhere

Migratory grief, family separation anxiety, and cross-border stress addressed through the same platform relationship.

Frequently Asked Questions

Questions HR directors and benefits brokers ask before recommending the MiSalud Travel program.

Does coverage actually work in Mexico?

Yes — throughout Mexico, not just near the border. Same app or phone number. US-licensed physicians issue prescriptions honored through MiSalud's Mexico pharmacy partner network.

What makes MiSalud unique for H-2A employers?

Pre-departure coverage. MiSalud can enroll H-2A workers in Mexico before US travel. Workers arrive with an established bilingual care relationship.

What conditions are treated during travel?

Medication refills, infections, respiratory illness, musculoskeletal pain, skin conditions, GI issues, women's health, mental health (stress, anxiety, migratory grief), blood sugar management.

Can seasonal and H-2A workers access this?

Yes. All workers regardless of employment status: full-time, part-time, seasonal, H-2A, uninsured. Same cross-border coverage for all.