A same-day care layer that sits inside the plan, in English and Spanish. Members reach a health coach or clinician who works in Spanish natively, before the emergency room becomes the default, and 95% of the time without a physician visit.
Employers and partners who offer MiSalud
The midnight fever, the chest tightness that turns out to be reflux, the cut that needs care but not a trauma bay. Handled the same day.
Coach first, clinician when needed. Most consults never reach a physician, and the ones that do arrive triaged and documented.
Chronic risk is found early and managed. On-site MiSalud Lab screenings surface the diabetes and hypertension nobody is managing yet: 74% of screened employees have at least one chronic condition, and more than half were previously unaware. A 12 to 16 week program with a coach and a clinician, built on the AHA Cardiovascular-Kidney-Metabolic framework, delivers $8,600 in annual savings per diabetes patient managed and $2,800 per hypertension patient managed.
Where a large part of the workforce speaks Spanish, or where the plan reaches part-time, seasonal and temp employees last.
Closes the Spanish-language provider gap without rebuilding the network, with engagement and utilization reporting.
Co-branded by default. Fully white-labeled when you want the member to see only you: your app, your name, our care team and platform behind it.
One eligibility file. Then we activate members where they are: on site at employer worksites, by SMS, and in the app, in English and Spanish.
Video, phone, or chat. Coach first, clinician when needed, navigation into your network when that is the right next step.
Engagement and utilization, coach-resolved versus escalated, and chronic condition trends.
AI enables more accurate and personalized care. AiLín reduces documentation time for the whole care team, so more of every visit goes to the member.
By the clinician or coach. Education adapted to each member's language and literacy level.
24/7 reinforcement of care guidance, culturally adapted education, and proactive outreach on missed check-ins.
AI never diagnoses, prescribes, or replaces a clinician or coach.
