Spanish-speaking member on a bilingual MiSalud video visit
PARTNERS — INSURANCE CARRIERS

The Network Gap That's Costing You Claims

The Only Culturally Competent Hybrid Virtual Care Solution Built for both English and Spanish-speaking members. Reduce preventable claims and improve MLR for your fastest-growing member segment — with a platform that delivers 80% engagement where traditional benefits average 3–10%.

16 lbs

Avg. weight lost
on avg. · MiSalud 2025

36%

Blood sugar reduction
MiSalud 2025

80%

Enrollment rate
vs. 30% industry avg. · MiSalud 2025
<strong>BECOME A PARTNER</strong>

Why Your Hispanic Members Need MiSalud

🎯 Perfect for Carriers Serving Diverse, blue-collar, and Underserved Markets

Illustration of Spanish-language coverage gaps in a carrier network
The Hispanic Member Gap in Your Network
  • Low telehealth and EAP utilization among Spanish-speaking members
  • Language and cultural barriers driving avoidable ER visits and delayed care
  • High chronic disease burden (diabetes, hypertension, obesity) inflating claims cost
  • Poor health literacy reduces preventive care adherence and outcomes
Illustration of MiSalud's embedded bilingual care solution
The Only Embedded Solution That Closes This Gap
  • 80% engagement vs. 3–10% industry average for EAP and standard telehealth
  • 90% of consultations in Spanish — eliminating the primary access barrier
  • 13% ER diversion rate — converting high-cost claims into low-cost virtual touchpoints
  • Chronic condition management reducing long-term per-member cost trajectory

A Turnkey Integration That Fits Your Infrastructure

On-Site Foundation
  • Member activation support and health screenings at employer worksites
  • Bilingual health coaches drive enrollment and ongoing utilization
  • Technology onboarding eliminates access barriers for low-digital members
  • Cultural trust-building drives adoption that digital-only carriers can't achieve
Virtual Scale
  • Same-day virtual consultations via video, phone, or SMS in English or Spanish
  • Extended hours covering shift workers and field operations
  • Unlimited consultations build care relationships that improve adherence
  • AI-enhanced care coordination flags high-risk members proactively
Measurable Results
  • 80% member enrollment vs. 3–10% standard telehealth
    ‍
  • 13% ER diversion reducing high-cost acute claims
    ‍
  • >$8,600 annual savings per diabetes patient
  • 3.5x ROI demonstrated across employer deployments

Perfect for Forward-Thinking Carriers

Network Adequacy–Focused Plans
Carriers with 10%+ Hispanic member share in their commercial, ACA, or Medicaid lines
  • Closes Spanish-language provider gap without rebuilding network
  • Satisfies NCQA cultural competency and network adequacy standards
  • No prior authorization burden — virtual-first, same-day access
MLR-Conscious Health Plans
Seeking measurable cost reduction from preventive and virtual care
  • Preventive intervention reduces ER and specialist utilization
  • Chronic condition management lowers per-member long-term cost
  • Mental health and behavioral support reduces absenteeism-driven claims spikes
Risk & Retention Leaders
‍
Competing for group business in agriculture, manufacturing, and construction
  • Becomes a differentiator in employer RFPs with diverse workforces
  • Demonstrates measurable health equity outcomes for HEDIS and Star Ratings
  • Provides quantifiable ROI narrative for broker and employer channels

Comprehensive Clinical Care Platform

Low-acuity virtual care icon

Low-Acuity Care

Same-day virtual consultations for common health concerns, preventive care, and minor illnesses via video, phone, or SMS
Chronic conditions care icon

Chronic Conditions

Intensive lifestyle coaching and health education for diabetes, hypertension, and multiple comorbidities
Healthy diet illustration

Nutrition

Personalized dietary guidance that honors cultural food traditions through sustainable lifestyle changes
Cross-border travel care icon

Travel

Bilingual telehealth platform with continuous US + Mexico coverage — and the only one that covers H-2A agricultural workers before they arrive in the United States.
Mental health care icon

Mental Health

Evidence-based cognitive behavioral therapy and counseling services for anxiety, depression, and emotional wellbeing
On-site health fair screening icon

Health Fairs

On-site health screenings, biometric testing, and customized programming that builds trust and drives engagement

Ready to See What This Looks Like for Your Clients?

Book a 30-minute demo. We'll walk you through the programs!
<strong>BECOME A PARTNER</strong>
Virtual, bilingual healthcare for Hispanic and Latino workforces. 80% enrollment. 3.5x+ ROI.
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