Health systems

Care that stays with the patients who leave the clinic and don't come back.

Between visits, after discharge, after a screening. MiSalud's coaches and clinicians, native in English and Spanish, keep your patients connected to the plan you wrote, without adding to your clinical team's load.

Let's connect See if it's a fit

MiSalud and Canal Alliance team members at a MiSalud table

In person firstWhere your patients already are, then by video, phone, or chat.

Coach first, clinician when neededSame-day escalation to a U.S.-licensed clinician.

Reporting each monthEngagement, utilization, and care gap trends.

100,000+belly buttons

75-80%of consults are conducted in Spanish

97%patient satisfaction

80%enrollment

Employers and partners who offer MiSalud

What we take off your team

Fewer avoidable visits, more patients followed up.

Navigation and follow-up.

Outreach after a visit or discharge, in English or Spanish. Appointment navigation, help understanding the next step, and a person to call when the instructions did not make sense at home.

75-80%

of consults are conducted in Spanish

A MiSalud team member going over a brochure with a member at a health fair

Same-day care for common needs.

The low-acuity visits that fill your urgent care and emergency department get resolved by a health coach, with same-day escalation when a clinician is needed.

95%

of consults are fully resolved by a bilingual health coach, with no physician escalation

People seated in a waiting room with MiSalud team members, looking at phones and brochures

Acute episodes intercepted.

Fewer avoidable emergency visits from the patients least likely to call a nurse line.

57.5%

of acute cases are intercepted before the ER, urgent care, or a PCP visit

A MiSalud coach and a member talking at a table

Chronic condition follow-up

36%

Average blood sugar reduction, many moving from diabetic to prediabetic. Built on the AHA Cardiovascular-Kidney-Metabolic framework: a 12 to 16 week program with a coach and a clinician, between your visits, in the patient's language.

Found before they become admissions

74%

Of screened employees have at least one chronic condition; more than half were previously unaware. On-site MiSalud Lab screenings: vitals, blood pressure, dried blood spot testing for A1C and lipids, about 20 minutes.

Two ways in

Health systems come to us for their patients. The same benefit is there for their workforce.

For your patientsA care extension you can refer intoOr offer under your own brand. Navigation, same-day care for common needs, chronic follow-up, mental health, and reporting on the population you point us at.Scope a patient care extension For your workforceThe same benefit for everyone on your payrollFull-time, part-time, seasonal and temp, including the people who put off the doctor because getting care costs a day of work. Same care team, zero copay, no plan changes.For employers

How a partnership works

Scope, launch, report.

Step 1

Scope

Which patients, which moments: after discharge, after a screening, a chronic condition cohort, a clinic's Spanish-speaking panel.

Step 2

Launch

Outreach and enrollment in English and Spanish, in person where your patients already are and by phone or SMS where they are not. A named MiSalud lead on your side.

Step 3

Report

Patient engagement, utilization and outreach tracking, population health insights, and care gap and risk trend visibility, monthly.

AiLín, an AI-enabled care team

More of every visit goes to the patient.

AI enables more accurate and personalized care. AiLín reduces documentation time for the whole care team, with notes drafted for review by the clinician or coach.

Today

Notes drafted for review

By the clinician or coach. Education adapted to each patient's language and literacy level.

Being built with Anthropic

Always-on support

24/7 reinforcement of care guidance, culturally adapted education, and proactive outreach on missed check-ins.

Always

People decide

AI never diagnoses, prescribes, or replaces a clinician or coach.

Under 1%

of U.S. physicians are Hispanic and comfortable practicing medicine in Spanish.

75-80% of MiSalud consults are conducted in Spanish.

Source: U.S. Census Bureau and CDC.

Keep exploring

Where to go next.

Insurance carriersClose the Spanish-language gap in your network.Channel and community partnersOffer MiSalud to the people you serve.Chronic ConditionsA 12 to 16 week program with a coach and a clinician.Customer storiesSee it at Palm House Hospitality and Canal Alliance.