MiSalud’s 2026 report on what happens when everyone on payroll can reach a doctor or health coach the same day, and what happens when they can’t.
of consults are fully resolved by a bilingual health coach, with no physician escalation
of acute cases are intercepted before the ER, urgent care, or a PCP visit
without MiSalud same-day access: no care, a missed workday to see a PCP, the ER
State of Hispanic Worker Wellbeing 2026.
When a bilingual health coach takes the first consult, the large majority of cases are resolved right there, in the member’s language, with no escalation.
fully resolved by a bilingual health coach
More than half of acute cases were handled before they became an ER visit, an urgent care visit, or a PCP appointment that cost a workday.
of acute cases are intercepted before the ER, urgent care, or a PCP visit
Without MiSalud same-day access: 42% would have received no care, 35% would have missed a workday to see a PCP, 23% would have gone to the ER.
would have received no care
MiSalud Health. State of Hispanic Worker Wellbeing 2026. MiSalud Health, Inc., 2026. misaludhealth.com/state-of-hispanic-worker-wellbeing-2026
Coverage of the report and of MiSalud’s model, collected in one place.
