Customer stories / Community partner

Canal Alliance brings same-day care in Spanish and English to the people it serves.

A community organization extends MiSalud to the people it serves, in their language, sin costo.

MiSalud and Canal Alliance team members at a MiSalud table

Partner

Canal Alliance

Type

Community partner

Language of care

Spanish and English

Without same-day access

Without MiSalud same-day access.

Without MiSalud same-day access: 42% would have received no care, 35% would have missed a workday to see a PCP, 23% would have gone to the ER.

State of Hispanic Worker Wellbeing 2026.

What MiSalud delivers

What MiSalud delivers.

A bilingual health coach or doctor the same day, by phone or video, at no cost to the member. Enrollment happens in person, at a table people already trust, and care continues on the member’s phone, in the member’s language. 95% of consults are fully resolved by a bilingual health coach, with no physician escalation; when a case needs a U.S.-licensed clinician, the escalation happens the same day, including a prescription when clinically appropriate.

Who it reaches

Who it reaches.

Everyone Canal Alliance enrolls, in English or Spanish. Each member can add up to three others: four people for the cost of one.

Let’s connect.

Tell us about your organization. Someone from MiSalud will follow up the same business day.