Health Program — Pediatrics

Healthy Kids. Healthy Families. Peace of Mind That Pays Off at Work

MiSalud's Pediatrics program covers the full picture: virtual health coaching for parents when their child is sick, and a 5-session nutrition program that builds lasting family eating habits. Bilingual. No copays. No appointments. No app required.

0

Copays for enrolled
members immediate access to health coaching and nutrition sessions, no appointment needed

26%

Of Spanish speaking workers use the ER as their primary care entry point — same applies to their children

39%

Of Hispanic/Latino employees have considered switching employers due to health benefits for their families
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A parent and child smiling together at home

#1 Cause of unplanned parent absence is child illness

Through our Healthy Kids and Healthy Bites initiatives, MiSalud's Pediatric Health program intervenes before poor dietary habits become pediatric pre-diabetes — and before early-onset metabolic issues become a devastating, high-cost burden for both the family and your health plan.

26%

Of Spanish-speaking workers use ER as primary care — same applies to their children

39%

Of Hispanic employees have considered switching employers due to health benefits

#1

Cause of unplanned parent absence is child illness — addressable through better family health habits

78%

Of all net new US workers 2020–2030 are Hispanic/Latino

56%

ER/urgent care diversion rate across MiSalud platform — includes pediatric acute triage

35%

Would have missed work without MiSalud access — parent absences for child illness included
A parent caring for a sick child at home

What Members Are Saying

Real outcomes from MiSalud's Pediatrics support

"
My daughter had a high fever on a Saturday night. I was scared — I didn't know any doctors nearby and didn't want to sit in the ER for four hours. I called MiSalud and within minutes a coach told me exactly what to do, what to watch for, and when to actually go in. We didn't have to. I was at work Monday morning.
👩
Rosa M. Healthy Kids participant · Mother of two
Acute fever triage resolved virtually. ER visit avoided. Parent did not miss work.
"
My kids wouldn't eat vegetables — ever. After the second session, I learned to involve them in shopping and cooking. Now they actually ask for certain foods. It sounds small but it changed our whole family's routine around the table.
👤
Ana G. Healthy Bites participant · Mother of two, ages 5 and 9
Enrolled after biometric screening flagged pre-diabetic glucose. Both parent and family eating habits improved over 5 sessions.

Health for Kids: 5 Coverage Areas

The Pediatrics program is composed of two complementary sub-programs. Together they cover the full pediatric health and nutrition journey for families.

Health Coaching Only — No Prescriptions to Minors

Growth and development icon
Growth & Development
Milestones by age, brain development, when to seek in-person evaluation
Vaccine education icon
Vaccine Education
CDC recommended schedules, school/childcare compliance, bilingual guidance on common questions
Nutrition and habits icon
Nutrition & Habits
Age-appropriate guidance; complements the Healthy Bites program
Acute care guidance icon
Acute Care Guidance
Fever/cold/flu/ear pain/rash triage, ER vs. urgent care decision, home care instructions
Referral guidance icon
Referral with Specific Next Steps
Nearest provider, what type of care, what to say when calling. Never "just see a doctor."

MiSalud does NOT prescribe medications to minors.

This is stated clearly on the page as a trust-building feature, not a limitation. When in-person care is needed, MiSalud provides a specific referral — nearest provider, whether to go urgently or within days, what to say when calling.

What Healthy Kids Includes

1
Certified bilingual health coach
Spanish or English, parent's choice
2
Immediate access
Immediate access via text, video, or phone — no app required, no wait, no copay
3
Extended hours
Designed for parents with shift work and field operations schedules
4
Specific referral every time
Never a generic "see a doctor"
📹 Video Consults
📞 Phone Calls
💬 Chat / SMS
🌐 Spanish & English
⏱ 24-min avg · vs. 13–15 min industry

Healthy Kids Differentiators

Text-Based Access

Parents text "kids" to (415) 996-1158 for immediate help without app download. Designed for parents with limited digital access or who need care at 10pm.
Vaccine Guidance in Spanish
Bilingual vaccine schedule navigation removes confusion that leads to under-vaccination and delayed school enrollment.
Zero Copays, Zero Wait, Zero Appointment
The three access barriers eliminated simultaneously.
Clear Scope = Trust
MiSalud states what it cannot do (prescriptions to minors) clearly. This builds trust. Referrals are specific, not generic.

Nutrition for Kids: 5-Session Bilingual Nutrition Coaching

The Pediatrics program is composed of two complementary sub-programs. Together they cover the full pediatric health and nutrition journey for Hispanic/Latino families.

(Parents of Children Ages 3–18)

Healthy plates session icon
Session 1: Healthy Plates
MyPlate adapted for Hispanic families, balanced meal design by age, low-fat dairy and protein guidance. Take-home: Redesign one family meal this week.
Picky eaters session icon
Session 2: Picky Eaters
Repeated exposure technique (up to 12 tries), involve children in shopping and cooking, avoid reward/punishment food framing. Take-home: Offer a new vegetable 3 times this week.
Smart snacks session icon
Session 3: Smart Snacks
Replace ultra-processed packaged snacks, age-appropriate juice and sugar limits, avoid sodas and energy drinks. Take-home: Build a family-approved snack list together.
Portions session icon
Session 4: Portions
Positive food language (no forbidden foods), hand-based portion awareness (no scales). Take-home: Practice hand-portion method for one week.
Routines session icon
Session 5: Routines
Family meal routines and weekly planning, long-term sustainability. Take-home: Design a 3-day family menu together as a household activity.

MiSalud does NOT prescribe medications to minors.

This is stated clearly on the page as a trust-building feature, not a limitation. When in-person care is needed, MiSalud provides a specific referral — nearest provider, whether to go urgently or within days, what to say when calling.

What Each Healthy Bites Session Includes

1
Certified bilingual health coach
Spanish or English, parent's choice
2
MyPlate framework
MyPlate framework adapted to Hispanic food traditions and budgets
3
Age-appropriate guidance
Age-appropriate guidance from preschool (age 3) through teen (age 18)
4
Specific referral every time
Never a generic "see a doctor"
📹 Video Consults
📞 Phone Calls
💬 Chat / SMS
🌐 Spanish & English
⏱ 24-min avg · vs. 13–15 min industry

Healthy Bites Differentiators

Parent-Led by Design

Targets the adult decision-maker who shops, cooks, and sets family food norms. Larger impact than coaching children directly.
Culturally Grounded
MyPlate adapted to Hispanic food culture. Builds on what families already eat, making habits sustainable rather than alienating.
5 Sessions, Low Commitment
Structured for working parents with demanding schedules. High completion rate by design.
Take-Home Practice Every Session
Behavior change happens between sessions. Five structured tasks produce real family-level change.

Frequently Asked Questions

Questions parents ask before enrolling their kids in MiSalud's Pediatrics program.

How do I access the Pediatrics program for my child?
Text "kids" to (415) 996-1158. A bilingual health coach will connect with you immediately — no app, no appointment, no copay. Available via text, phone, or video, on your schedule.
Can MiSalud prescribe medication for my child?
MiSalud does not prescribe medications to minors. What we do provide is immediate guidance on what to do, what to watch for, and — when in-person care is needed — a specific referral: the nearest provider, the right type of care, and exactly what to say when you call. Never a generic "go see a doctor."
What is the difference between Healthy Kids and Healthy Bites?
Healthy Kids is for acute and preventive health — fever triage, vaccine questions, growth concerns, and care navigation. Healthy Bites is a 5-session nutrition coaching program that helps parents build healthy, sustainable eating habits for the whole family. Both are included in the Pediatrics program.
What ages does the Pediatrics program cover?
Healthy Kids covers children from infancy through age 17. Healthy Bites covers families with children ages 3–18. All coaching is delivered in Spanish or English — whichever the parent prefers.
Is the Pediatrics program included in my employer's MiSalud benefit?
If your employer offers MiSalud, Pediatrics is included at no additional cost to you. No copays, no extra sign-up. If you are not sure whether your employer offers MiSalud, ask your HR or benefits contact — or text us directly and we will confirm for you.
Is Healthy Bites just a generic diet program?
Healthy Bites is built around how Hispanic families actually eat. The MyPlate framework is adapted to your food traditions — not against them. Each of the 5 sessions focuses on practical, real-life changes with a take-home task. The goal is sustainable family habits, not a restrictive meal plan.

Ready to See What This Looks Like for Your Workforce?

Book a 30-minute demo. We'll walk you through the program
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Virtual, bilingual healthcare for Hispanic and Latino workforces. 80% enrollment. 3.5x+ ROI.
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